Privacy Policy

Effective Date: January 1, 2025

Tech, LLC ("Valet Wax," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

When you use our services, we may collect:

• Name, email address, and phone number
• Pickup and delivery addresses
• Payment information (processed securely through our payment processor)
• Equipment details (brand, type, service preferences)
• Account credentials (if you create an account)

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your service requests
• Communicate with you about your orders
• Schedule pickups and deliveries
• Process payments and prevent fraud
• Improve our services and customer experience
• Send you service updates, promotional offers, and marketing communications (with your consent)
• Comply with legal obligations
• Resolve disputes and enforce our agreements

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

We work with third-party service providers who help us operate our business, including:

• Payment processors
• Delivery and logistics partners
• Email and communication services
• Website hosting and analytics providers

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at hi@valetwax.com or call (435) 334-4455.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: hi@valetwax.com
• Phone: (435) 334-4455